Shipping & Returns
At this time, shipments can be made exclusively to the countries of the European Union. If you are interested in a Braih and your country of residence is not one of the member countries, please contact us before placing the order.
Once we receive your order we will start to prepare your Braih as soon as possible. If the bike is already assembled and in stock, it usually takes us no more than a week or ten days to ship it to you. Your Braih will be packed in a special box super resistant so that your Braih will travel protected.
If you wish, you can request to pick it up in our facilities in Barcelona, and in this case, the shipping costs would not be charged, or at our facilities in Madrid, but in this case, shipping costs would be charged.
For transport regulations reasons, we cannot send bicycles to Las Canarias, Ceuta, and Melilla.
FR, BENELUX, IT & DE
OTHER EU, CH & NOR
The accessories ordered with the purchase of an e-Bike will have no added cost and will be included in the box.
You will have 14 days to request the order cancellation, from the date of delivery. If you want to know more information about the right of withdrawal, click HERE