REVOCATION POLICY

You have the right to cancel the purchase during the 14 days following the reception of the product, without a specific reason.

 

To exercise your right of cancellation, you must inform us:

 

Braimer Brothers (Braih)

Av.de Barcelona, 239

08750, Molins de Rei, Barcelona - SPAIN

Tel. 0034 911815959
 

e-Mail: hello@braihbikes.com  

by means of an unequivocal communication (letter or email) in which you express your decision to revoke the purchase contract.

 

To comply with the cancellation period, you just have to send us the notification exercising your right of revocation before the expiration of the indicated period.

IMPLICATIONS OF CANCELLATION

If you exercise the right to revoke this contract, all payments received from you will be refunded, including shipping costs (with the exception of the extra cost derived from the voluntary choice of a shipping method other than the standard shipping offered by us), within a maximum period of 14 days from the day we receive the notification of cancellation of this contract.

For the refund, we will use the same payment method that you used on the purchase process, except if a different method has been agreed upon between the parties. Under no circumstances will you be charged any amount for the refund of the payment.

Braimer Brothers SL can refuse to make the refund until the products covered by the contract have been returned.

The products subject to the right of revocation must be returned immediately and, in any case, within a maximum period of 14 days from the date of notification of the contract revocation. To comply with the agreement, the contract products must have been returned before the expiration of the 14-day period. The expenses derived from the return of the product/s object of the contract (return costs) will be covered by you.

 

In case of cancellation, you will be responsible for the loss of value of the products if that loss of value is caused by improper manipulation of the good and, which is not necessary to verify their nature, properties, and operation. In this case, the product may have been tested on an asphalt area and must show no signs of wear or use on dirt roads or tracks.